INFORMATION ABOUT THE LAW ON THE PROTECTION OF PERSONAL DATA
The purpose of this document is to inform you about our policy on the protection of personal data and, in particular, about the data we collect, how we process it, for what purposes we use it and with whom we share it.
In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals in relation to the processing of personal data and the free movement of such data, which repeals Directive 95/46/EC (hereinafter "GDPR"), AKHA TURİZM SEYAHAT ACENTESİ İNŞAAT TİCARET VE SANAYİ A.Ş. and its affiliates (hereinafter referred to as the "Company") are responsible. akha.com.tr is an integral part of the website (hereinafter referred to as the "Website") under whatever name it may be called.
It is stated that children and minors (under 18 years of age) cannot register on the Website. Contact Us: firstname.lastname@example.org
"Personal data" means any information relating to an identified or identifiable natural person; An identifiable natural person is considered to be a natural person who can be identified, directly or indirectly, in particular by reference to name, identification number, location data, online identifier or one or more identifiers. elements specific to their physical, physiological, genetic, psychological, psychological, economic, cultural or social identity.
"Processing" means any operation or series of operations, whether carried out using automated processes such as collection, recording, organization, structuring, storing, adaptation, or modification, extraction, retrieval, and whether or not applied to personal data or sets of personal data. communication through consultation, use, transmission, dissemination or any other way of making available, reconciliation or interconnection, limitation, etc. of personal data or sets of personal data.
PROCESSING OF PERSONAL INFORMATION OF RESIDENTS OF THE EUROPEAN ECONOMIC AREA (EEA)
For individuals residing in the EEA, this Notice outlines the specific rights the Company is obligated to provide to you and that you have under applicable local laws in relation to the processing of your personal information.
Purposes and Legal Basis of Processing: The legal bases of the Company's processing activities include the processing of such information as necessary to comply with our contractual obligations, compliance with our legal obligations, protection, the safety of our employees, guests and others, for our legitimate business interests and with your consent.
The specific legal basis for the processing of your personal information is based on the purpose for which such information is provided or collected:
Participation in the Loyalty Program: We process personal information obtained in connection with your participation in the loyalty program based on our contractual relationship with you and to further our business interests, including personalizing your use. Our Services and Apps to deliver news and promotional products and to deliver personalized advertising and content.
Surveys: Completion of surveys is voluntary - we process the information obtained from surveys on the basis of your consent and to further our business interests, including marketing, service improvements and analytics.
When you make a reservation and stay at one of our hotel properties, we process your name, address, contact details and details of your stay (such as the day and time of arrival and departure, vehicle details and information about other people travelling or staying). on the basis of our contractual relationship with you. We also process such data for our business interests, including marketing, service improvements, administration of our e-Folio program, and analytics and service personalization.
At the time of registration/check-in at our properties, we collect certain additional personal information (such as identity card or passport information) necessary to comply with our legal obligations.
We use closed-circuit television and other security measures on our properties, which may capture or record images of guests and visitors in public areas, and information about your location while on our properties (via keycards and other technologies). staff, guests and visitors to our facilities.
We process personal information in connection with providing the services to you and in connection with on-site services (such as concierge services, health clubs, spas, events, childcare services, equipment rentals, and our Digital Key functionality) for our business. interests, including marketing, service improvements, administration of our e-Folio program, and analytics and service personalization.
Event Profiles: We process personal information obtained in connection with your event on the basis of our contractual relationship with you and for our business interests, including marketing, service improvements, and analytics and service personalization.
Social Media: Participation in company-sponsored social media activities and offers is voluntary – we process information obtained from social media participation on the basis of your consent and to further our respective business interests, including marketing, service improvements and analytics, and service personalization.
Promotions and Sweepstakes: Participation in sweepstakes, contests and other promotional offers is voluntary - we process information obtained from such participation based on your consent and as necessary to administer the offer. We also use certain data for our business purposes, including marketing, service improvements, administration of our e-Folio program, and analytics and service personalization.
Direct Marketing: We use your personal information to send you marketing messages based on your consent. You may withdraw your consent to direct marketing communications at any time by contacting us at: email@example.com or by following the unsubscribe instructions in the marketing message.
Retention: We retain personal information about you for as long as necessary to accomplish the purpose for which such information was collected, usually for the duration of any contractual relationship and thereafter, as legally required or permitted by applicable law. Our retention policies reflect applicable statute of limitations and legal requirements.
Data Subject Rights: EEA residents have the following rights:
Access, Correction and Deletion Requests: You have the right to:
ask us to verify whether we are processing your personal information
Learn about how your data is processed
Get a copy of your personal information
Request that we update or correct your personal information
request that we delete personal information in certain circumstances
Right to Object to Processing: You have the right to request that the Company stop processing your personal information:
for marketing activities, including profiling
for statistical purposes
where such processing is based on our legitimate business interests, unless we can demonstrate a compelling legitimate basis for such processing or we are required to process your personal information for the establishment, exercise or defense of a legal claim
Right to Restriction of Processing: You have the right to request that the Company restrict the processing of your personal information:
The Company is evaluating or in the process of responding to your request to update or correct your personal information
where such processing is unlawful and you do not want the Company to delete your data
Where the Company no longer needs such data, but you have asked us to retain the data for the establishment, exercise or defense of a legal claim
When you object to processing based on our legitimate business interests, while awaiting our response to such a request
Where we have limited the processing of your personal information at your request, we will notify you before resuming such processing.
Data Portability Requests: You have the right to request that we provide you or a third party you designate with certain personal information in a commonly used, machine-readable format. However, please note that data portability rights only apply to personal information that we obtain directly from you and only where our processing is based on consent or the performance of a contract.
Submission of Requests: Your requests can be sent in writing to . firstname.lastname@example.org or the Company, AKHA TURİZM SEYAHAT AJANSSİ İNŞAAT TİCARET VE SANAYİ A.Ş. - Deniz Mah. Konyaaltı Cad. Antmarin İş Merkezi No:24 D:702 Muratpaşa - Antalya. We will respond to all such requests within 30 days of receipt of the request, unless there are extenuating circumstances that may take up to 60 days for us to respond. If we expect our response to take longer than 30 days, we'll let you know. However, please note that certain personal information may be exempt from such rights under applicable data protection laws. In addition, we will not respond to any request unless we can properly verify the identity of the requester. We may charge you a reasonable fee for subsequent copies of the data you request.
Right to Withdraw Your Consent: You only have the right to withdraw your consent to any processing we carry out based on your consent (such as sending marketing materials directly to your personal email account). You can withdraw your consent to marketing activities by following the instructions in any marketing email or by contacting email@example.com.
Segmentation (also referred to as profiling) and Automated Decision Making: We use personal information to divide large groups of consumers into subgroups of consumers (known as segments) based on some common characteristics, such as geography, behavior, or demographics.
With your permission, we offer you certain benefits based on your characteristics (such as discounted room rates or your geography, behavior, or demographics).
International Data Transfers: We may transfer the personal information we collect about you to countries that have been identified by the European Commission as not providing adequate protection for the purposes described in this Notice.
We use appropriate safeguards for the transfer of personal information between our affiliates in various jurisdictions and, where necessary, have implemented standard contractual clauses or other such safeguards from European Union controller to controller for such purposes. To obtain a copy of these items or additional information regarding transfers, you can send your request to: firstname.lastname@example.org
AKHA TOURISM TRAVEL AGENCY CONSTRUCTION TRADE AND INDUSTRY CO. INC.
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